Notify by email when proof is rejected | Voters

Notify by email when proof is rejected

under review

Flora C

I was surprised that I never received any email notification when my proof was rejected due to size - it would be super if we received notification outside of the website for when this happens as I spent a long time assuming everything was fine!

April 16, 2019

Richard

I had the same issue last week so after 28 hours I asked if there was a problem and was told we should have sent you an email saying there was a problem with the upload. I checked my spam folder but I had not received an email. The team as always were helpful and friendly though and quickly got my proofs done each time

Sticker Mule

marked this post as

under review

Hi Flora! That is super frustrating! Thanks for reporting this issue as it's definitely a bug. We should be notifying you if a proof has an issue. Our team will look into fixing this for the future. Thanks again.